hp-support-head-portlet

Actions
Loading...

HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Fraudulent Callers - protect yourself and report it​

    Learn what to do if you are contacted by fraudulent callers posing as HP representatives. This could be a scam; do not provide any personal information.

    View article

hp-concentra-wrapper-portlet

Actions
Loading...

HP CD-ROM Server - How to Restore Factory Default Settings

Issue:
Resetting the HP CD-ROM Server back to its factory default settings.
Solution
Restoring factory default settings can be done in four ways:
  1. Using a Web browser on a TCP/IP network
  2. Using FTP on a TCP/IP network
  3. Using the Config.ini file in a text editor
  4. Using the Push button
Step by step instructions for each method are given below.
 note:
The LAN hardware (MAC) address specified in the ‘HardwareAddress’ parameter will remain unchanged, but all other parameters are reset, including a configured IP address.
USING A WEB BROWSER
  1. In the Netscape Navigator ‘Location’ field or the Internet Explorer ‘Address’ field enter the URL of the server using the IP address or the host name of the CD-ROM server and hit enter. This will open the Home Page of your HP CD-ROM Server.
  2. Go to the ‘Management’ page and choose ‘Factory default’, then confirm by clicking ‘Set defaults’ on the next page. Factory default settings will now be restored and the CD-ROM server will then automatically restart.
    Or
  3. Go to the ‘Configuration’ page set ‘FactoryDefaults’ and ‘Restart’ both to ‘Yes’, then choose ‘Submit Server Settings’. Factory default settings will now be restored and the CD-ROM server will then automatically restart.
USING FTP
  1. Log in to the CD-ROM server with the command:
    ftp <IP address or host name>
    where <IP address or host name> refers to the CD-ROM server.
  2. You will be prompted for user id and password. Use the user id root, which has the default password pass (root is the user id with highest priority).
  3. Issue the command get defaults to restore the default settings. The unit will then automatically restart.
  4. Log out using the command quit, bye or exit depending on your FTP version.
USING A TEXT EDITOR
  1. Locate and open the CD-ROM server’s Config.ini file using a text editor (for example, Windows Notepad).
  2. Change the ‘FactoryDefaults’ and the ‘Restart’ parameter from ‘no’ to ‘yes’.
  3. Save the file. This writes the contents of the file to the CD-ROM server and will reset the server to factory defaults.
USING THE PUSH BUTTON
  1. Turn off the CD-ROM server (by removing power).
  2. Press and hold the Push button (on the back of the server) while powering on the CD-ROM server. Continue to press the Push button until the ‘Network’ indicator flashes at regular two second intervals.
  3. Release the Push button and wait at least two seconds (one flash of the ‘Network’ indicator).
  4. Press and hold the Push button again for at least five seconds until the Network indicator remains constantly on. The CD-ROM server is now reset to factory default settings and should automatically restart. If it fails to do so, power cycle the CD-ROM server.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...