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HP SureStore CD-ROM Server/Tower and Expansion Tower - Server Cannot Be Accessed or Configured

Issue:
The server appears to be "stuck" and cannot be accessed or configured.
Solution
Restart the server; then, check again. If the problem persists, restore the factory default settings.
TO RESTORE THE FACTORY DEFAULT SETTINGS
The factory default settings can be restored, if required (for example, if you have accidentally disabled all network protocols). Restoring the settings can be done in the following ways:
  • Using a Web browser on a TCP/IP network
  • Using FTP on a TCP/IP network
  • Using the CONFIG.INI file in a text editor
  • Using the Push button
Step-by-step instructions for each method are given below.
 note:
The local area network (LAN) hardware (MAC) address specified in the HardwareAddress parameter remains unchanged, but all other parameters are reset.
USING A WEB BROWSER
Follow these steps to reset to the default settings using a browser:
  1. Start Netscape Navigator or Internet Explorer and go to the Management page.
  2. On the Management page, choose Factory default.
  3. On the next page, confirm by clicking Set defaults. The factory default settings will now be restored, and the CD-ROM server will then automatically restart.
USING FTP
Follow the steps below to restore the default settings:
  1. Log in to the CD-ROM server with the command:
    ftp <IP address or host name>
    where <IP address or host name> is the IP address or host name assigned to the CD-ROM server.
  2. You will be prompted for user id and password. Use the user id ROOT, which has the default password PASS (ROOT is the user id with the highest priority).
  3. Issue the command "get defaults" to restore the default settings. The unit will then automatically restart.
  4. Log out using the command QUIT, BYE, or EXIT depending on your FTP version.
USING A TEXT EDITOR
Follow the steps below to restore the default settings:
  1. Locate and open the CD-ROM server’s CONFIG.INI file using a text editor (for example, Microsoft (R) Notepad).
  2. Change the FactoryDefaults parameter from "no" to "yes."
  3. Save the file.
This writes the contents of the file to the CD-ROM server and resets the server to factory defaults.
USING THE PUSH BUTTON
Follow the steps below to restore the default settings:
  1. Turn off the CD-ROM server (by removing power).
  2. Press and hold the PUSH button while you turn on the CD-ROM server. Continue to press the PUSH button until the Network indicator flashes at regular two-second intervals.
  3. Release the PUSH button and wait at least two seconds (one flash of the Network indicator).
  4. Press and hold the PUSH button again for at least five seconds until the Network indicator remains constantly on.
The CD-ROM server is now reset to factory default settings and should automatically restart. If it fails to restart, try turning on the CD-ROM server.

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