To clear a paper jam, first check the paper input paths. If the jammed paper is visible from one of the input trays or the front manual feed, carefully pull the jammed paper straight up and out of the printer. Select new paper and reload the printer with it.
note:Ensure that the paper is aligned to the right side of the tray. In addition, verify that the guides are adjusted tightly against the stack of paper and they do not wrinkle or bend the paper.