HP Support

hp-contact-secondary-navigation

Actions
Loading...

hp-share-print-widget

Actions
Loading...

hp-concentra-wrapper

Actions
Loading...

Testing the Hard Drive with IDE DPS Self Test (PCs Manufactured Prior to 2003)

This document provides information about the Integrated Drives Electronics Data Protection Systems (IDE DPS) Self Test. The test is available by opening the BIOS Setup utility on many Presario desktops models manufactured before 2003. Once the test is completed, a hard drive passes or fails the test. Use this test to help determermine if the hard drive needs to be replaced.
The IDE DPS Self Test is useful in troubleshooting the following problems:
  • A SCANDISK screen automatically opens every time the computer is started
  • SCANDISK reports bad sectors or clusters
  • Error 1720 Imminent Hard Drive Failure
  • Operating System Not Found error
Using the IDE DPS Self Test
  1. Turn on the computer and immediately press the F10 key repeatedly until a BIOS setup utility screen appears.
  2. If needed, select English as the preferred language by pressing the up and down arrow keys and then press the Enter key.
  3. Select Storage from the menu by pressing the right arrow key.
    Figure : The Storage menu located in the BIOS.
  4. Select IDE DPS Self Test on the Storage menu by pressing the down arrow key, and then press Enter.
  5. When prompted to select a drive, select Primary Drive 0 by using the right and left arrow keys.
  6. Press F10 to accept this configuration.
    Figure : IDE DPS Self Test prompt
  7. Press F10 again to start the test.
  8. After the test has completed, view the results and exit the BIOS by pressing ESC.
  9. Press F10 to ignore changes and exit the BIOS.
    The computer restarts.
Test results
Depending on the size of the hard drive, the IDE DPS Self Test will take approximately 45 minutes to complete. The hard drive either passes or fails the test. The test does not provide specific information about the cause of the failure. However, failure of the test is generally due to a defective or damaged hard drive.

hp-online-communities

Actions
Loading...
Consumer Community

Consumer Community

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now >

Enterprise Business Community

Enterprise Business Community

Join HP's community of business and IT professionals to help solve problems, exchange ideas, and learn best practices from your peers. Worldwide discussions in English. Visit now >


Contact HP

Contact HP

Let HP help you find the answer or identify a service location. Contact us >

Country: United States