hp-support-head-portlet

Actions
Loading...

HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Alert
    Need help after upgrading to Windows 10?

    Here are solutions to common problems seen after upgrading.

    View article

hp-concentra-wrapper-portlet

Actions
Loading...

Checking Ink Levels for HP Officejet 6500 (E709a) and 6500 Wireless (E709n) All-in-One Printer Series

This document is for the HP Officejet 6500 and 6500 Wireless All-in-One Printer Series.
You can check ink levels to determine how soon you might need to replace a cartridge. The ink level shows an estimate of the amount of ink remaining in the cartridges.
 note:
Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low-ink levels, consider having a replacement ink cartridge available to avoid possible printing delays. You do not need to replace ink cartridges until print quality becomes unacceptable.
Checking ink levels
Use one of the following methods to check ink levels in the cartridges.
 note:
If you installed a refilled or remanufactured cartridge, or a cartridge that has been used in another printer, the ink level indicator might be inaccurate or unavailable.
  1. Open HP Solution Center:
    • Windows XP: Click Start, click All Programs, click HP, and then click HP Solution Center.
    • Windows Vista: Click the Windows icon (), click All Programs, click HP, and then click HP Solution Center.
    HP Solution Center opens in a new window.
  2. Click Settings ().
  3. In the Print Settings area, click Printer Toolbox. The printer Toolbox opens.
  4. Click the Estimated Ink Level tab. The estimated ink levels display in a graphic on the computer.
    Figure : Estimated ink level graphic
    Estimated ink level graphic
    The colored bars represent the ink levels in the corresponding cartridge. Full color bars represent high ink levels, while color bars that approach the bottom of the bar represent low ink.
  1. Press the Setup button () on the product control panel repeatedly until Print Report displays, and then press OK.
  2. Press the Right Arrow button () to select Printer Status Report, and then press OK. The Printer Status Report prints.
    Figure : Example Printer Status Report
  3. Examine the ink-level indicators in the Ink Delivery System Information section of the report.
    Figure : Ink-level indicators on the Printer Status Report - Example of low black ink
    The colored bars represent the ink levels in the corresponding cartridge. Full color bars represent high ink levels, while color bars that approach the left side of the bar represent low ink.
Visit HP SureSupply to check ink or toner cartridge compatibility, or purchase replacement cartridges.
  1. Scroll to the bottom of the page, and then make sure the country/region location is correct.
  2. Follow the on-screen instructions to order new cartridges or check cartridge compatibility with your printer.
You can also purchase genuine HP cartridges from other retailers.
Consult the following table to identify the correct cartridges for your area.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag Thailand
Language: English

hp-detect-load-my-device-portlet

Actions
Loading...