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HP IP/IPX Printer Gateway - Discontinued, Managing Printers Using the HP IP/IPX Printer Gateway Version 3.0

Managing Printers through the HP IP/IPX Printer Gateway
 note:
HP has a strong commitment to provide support for Novell products. With this commitment in mind, HP has been providing the HP IP/IPX Printer Gateway for NDPS (HP Gateway) to enable printing on Novell networks. However, after careful testing and evaluation, HP believes that the Novell SNMP Printer Gateway (Novell Gateway) is the preferred solution for enabling printing on Novell networks. Therefore, the HP Gateway product has been discontinued as of January 1, 2005.
Customers are encouraged to migrate to the Novell Gateway as soon as possible. For information about migrating to the Novell Gateway, click here to go to the Novell support Web site. Search for NDPS Printer Agent Conversion Utility.
The steps below assume that you are already familiar with the HP IP/IPX Printer Gateway and have printers already configured and running through the HP IP/IPX Printer Gateway.
At the server console, find the main menu of the HP IP/IPX Printer Gateway configuration utility to access the following features:
  • Select the Printer Gateways menu item to view statistics for individual HP printers connected through HP Jetdirect print servers.
  • Select the Global Gateway Statistics menu item to view statistics for all HP printers connected through HP Jetdirect print servers.
  • Select the Configuration menu item to configure HP IP/IPX Printer Gateway settings and to configure public access printing.
  • Select the Exit menu item to exit this menu and unload the HP IP/IPX Printer Gateway.
     note:
    To access command line information, type LOAD HPGATE ? at the server prompt.
Configuring HP IP/IPX Printer Gateway Settings
The following settings can be configured:
  • Maximum Service Threads Specifies the maximum number of processes (threads) created to process jobs.
  • Minimum Service Threads Specifies the minimum number of processes (threads) created to process jobs.
  • Service Thread Idle Timeout Specifies the timeout (in minutes) that job processes wait in an idle state before ending, until the Min Service Processes number is reached.
To configure the settings for the HP IP/IPX Printer Gateway
  1. At the server console, toggle to the Hewlett-Packard NDPS Gateway screen.
  2. Select the Configuration menu item from the Main Menu to start the Configuration menu screen.
  3. Select the Gateway Configuration menu item to start the Gateway Configuration menu screen.
  4. Select the menu item(s) you want to configure and then press Enter.
  5. Enter the value you want for the menu item parameter and then press Enter to save the new value or press Esc to restore the old value.
     note:
    See the Readme file for detailed information about each menu item.
  6. Press Esc to return to the previous menu.
Viewing Statistics for the HP IP/IPX Printer Gateway
The main HP IP/IPX Printer Gateway screen provides statistics about the current status of gateway activity, including the following:
  • Gateway Up Time - The amount of time (in days, hours, minutes, and seconds) since the HP IP/IPX Printer Gateway was loaded.
  • Jobs Opened - The total number of print jobs opened since the HP IP/IPX Printer Gateway was loaded.
  • Jobs Closed - The total number of print jobs completed since the HP IP/IPX Printer Gateway was loaded.
  • Attached HP Printers - The total number of HP printers connected through HP Jetdirect print servers that this gateway is currently servicing.
  • Processes Running -The total number of active processes running.
  • Processes Waiting to Run - The total number of processes waiting to run. If a large number of processes are waiting to run, increase the Maximum Service Threads to balance the speed of the HP IP/IPX Printer Gateway with the speed of your operating system.
  • Processes Delayed - The total number of processes that have been delayed. A process might be delayed for status updates, screen updates, printers awaiting reattachment, or other similar situations. The Global Gateway Statistics screen, accessed from the Main Menu, allows you to view additional statistics for a combination of individual printer gateways and the internal workings of the HP IP/IPX Printer Gateway. For complete information, see the Section: "Viewing Global HP IP/IPX Printer Gateway Statistics"
Viewing Global HP IP/IPX Printer Gateway Statistics
The Global HP IP/IPX Printer Gateway statistics screen includes the following items:
  • Gateway Up Time -The amount of time (in days, hours, minutes, and seconds) since the HP IP/IPX Printer Gateway was loaded.
  • Jobs Opened - The total number of print jobs opened since the HP IP/IPX Printer Gateway was loaded.
  • Jobs Closed - The total number of print jobs completed since the HP IP/IPX Printer Gateway was loaded.
  • Total Job Nodes - The total number of job nodes available for job processing.
  • Total Request Nodes - The total number of request nodes available for processing requests.
  • Requests - The total number of requests submitted to the HP IP/IPX Printer Gateway, internally or externally.
  • Requests Processed - The total number of requests that have been processed by the HP IP/IPX Printer Gateway.
  • Requests Failed - The total number of requests that could not be processed completely due to memory constraints or problems with the printer.
  • Bytes Sent To Printer - The total number of bytes (in hexadecimal) sent to the printers since the HP IP/IPX Printer Gateway was loaded.
  • Docs Opened - The total number of documents opened since the HP IP/IPX Printer Gateway was loaded. A print job might contain multiple documents.
  • Docs Closed - The total number of documents that have been closed since the HP IP/IPX Printer Gateway was loaded.
  • Total Data Nodes - The total number of nodes available for processing print data.
  • Total Process Nodes - The total number of process nodes available for running processes.
  • Max Processes Queued Run - The threshold for the number of processes running.
  • Max Processes Queued Hold - The maximum number of processes waiting to run.
  • Max Processes Queued Delay - The maximum number of processes delayed.
To view the global HP IP/IPX Printer Gateway statistics
  1. At the server console, toggle to the Hewlett-Packard NDPS Gateway screen.
  2. Select the Global Gateway Statistics menu item from the Main Menu to display the Global Gateway Statistics menu screen.
  3. Select the Reset Maximum Thresholds menu item from the Global Gateway Statistics menu screen, if you want to reset maximum values for processes shown on this screen.
     note:
    See the online help for more details.
  4. Press Esc to return to the previous menu.
Viewing Statistics for Individual Printers
Individual printer statistics include the following:
  • Jobs Opened - The total number of print jobs opened since the HP IP/IPX Printer Gateway was loaded.
  • Jobs Closed - The total number of print jobs completed since the HP IP/IPX Printer Gateway was loaded.
  • Requests - The total number of requests submitted to the HP IP/IPX Printer Gateway, internally or externally.
  • Requests Processed - The total number of requests that have been processed since the HP IP/IPX Printer Gateway was loaded.
  • Docs Opened - The total number of documents opened since the HP IP/IPX Printer Gateway was loaded.
  • Docs Closed - The total number of documents closed since the HP IP/IPX Printer Gateway was loaded.
  • Requests Failed - The total number of requests that could not be processed completely due to memory constraints or problems with the printer.
  • Bytes Sent To Printer - The total number of bytes (in hexadecimal) sent to the selected printer since the HP IP/IPX Printer Gateway was loaded.
To view the statistics for an individual printer
  1. At the server console, toggle to the Hewlett-Packard NDPS Gateway screen.
  2. Select the Printer Gateways menu item from the Main Menu to start the HP Gateway Printer Statistics screen.
  3. Use the arrow keys to highlight the printer you want, and display the printer’s statistics.
  4. Press Esc to return to the previous menu.
Configuring Individual HP IP/IPX Printer Gateways
The following individual printer gateway settings can be changed:
Status Update Interval - The HP IP/IPX Printer Gateway uses two different printer status update intervals. When the printer is idle, the HP IP/IPX Printer Gateway defaults to update intervals of 15 minutes. Otherwise, the HP IP/IPX Printer Gateway defaults to update intervals of 10 seconds. These settings have a direct effect on the timeliness of event notifications. The update interval, for the When Idle and When Printing menu items, can be modified as needed.
MOD: Update time of day - This menu item sets the time of day when the printer refreshes the Managed Object Database (MOD), capturing any changes that have been made to the printer but not to the database.
Timeout to close job - This menu item defines how long the HP IP/IPX Printer Gateway will wait before closing the print job connection.
MOD Update this printer gateway NOW - This menu item updates the MOD immediately.
Printer Definition Type - Describes the capabilities of specific printers. A file corresponding to each type is included in NDPS to ensure that the features available in the printers of today can be fully exploited by the NDPS discovery feature.
Turn Printer SAPs OFF at startup - This menu item allows printer SAPs to be turned off when the HP IP/IPX Printer Gateway is started, thereby reducing network traffic.
Turn Printer SAPs ON at shutdown - This menu item allows printer SAPs to be turned on when the HP IP/IPX Printer Gateway is shut down.
MOD: Update the SNMP Timeout - This menu item defines how long the HP IP/IPX Printer Gateway will wait before closing the print job connection.
Update the Printer Gateway with default parameters - Updates the loaded gateway with all the new default parameters once the menu item parameter is set to Yes, and once the settings on the screen are saved.
Print a test page - When this menu item parameter is selected and Enter is pressed, a simple text test page is sent to the physical printer. This can be used to verify the actual connection between HP IP/IPX Printer Gateway and the printer.
To change the settings for individual HP IP/IPX Printer Gateways
  1. At the server console, toggle to the Hewlett-Packard NDPS Gateway screen.
  2. Select the Printer Gateways menu item from the Main Menu to display the Printer Gateways menu screen.
  3. Select the specific HP IP/IPX Printer Gateway you wish to modify from the printer gateways list and then press Enter.
  4. Select the menu item(s) you want and then press Enter.
  5. Enter the value you want for the menu item parameter and then press Enter to save the new value or press Esc to restore the old value.
     note:
    See the online help for detailed information about each option.
  6. Press Esc to return to the previous menu.
Configuring Defaults for Public Access Printing (IPX Only)
Configure how the HP IP/IPX Printer Gateway handles new HP printers connected through HP Jetdirect print servers attached to the network.
The following settings can be changed:
  • Search Time Interval - Sets the time interval at which the HP IP/IPX Printer Gateway searches the network for new printers.
  • Search All Networks - Enables the HP IP/IPX Printer Gateway to search all of the networks on the LAN/WAN for new printers.
  • Search Specified Networks - Enables you to specify the networks you want searched.
  • Show Unsupported Jetdirect Interfaces - Enables you to see any printers with unsupported HP Jetdirect print servers (such as print servers without Direct Mode support).
  • Select Here to Manually Select Public Access Printers - Enables you to manually select printers, found on the network.
To configure the defaults for public access printing
  1. At the server console, toggle to the Hewlett-Packard NDPS Gateway screen.
  2. Select the Configuration menu item from the Main Menu to display the Configuration menu screen.
  3. Select the Public Access Printing menu item to display the Public Access Printing menu screen.
  4. Select the IPX Public Access Printing menu item to display the IPX Public Access Printing menu screen.
  5. Select the menu item(s) you want and then press Enter.
  6. Enter the value you want for the menu item parameter and then press Enter to save the new value or press Esc to restore the old value.
     note:
    See the online help for detailed information about each option.
  7. Press Esc to return to the previous menu.
Configuring Defaults for New HP IP/IPX Printer Gateways
Use the Configure Printer Gateway Defaults menu to set the printer gateway defaults for all new gateways created in the Public Access Printing or Controlled Access Printing modes.
The following settings can be changed:
  • Status Update Interval - The HP IP/IPX Printer Gateway uses two different printer status update intervals. When the printer is idle, the HP IP/IPX Printer Gateway defaults to update intervals of 15 minutes. Otherwise, the HP IP/IPX Printer Gateway defaults to update intervals of 10 seconds. These settings have a direct effect on the timeliness of event notifications. The update interval, for the When Idle and When Printing menu items, can be modified as needed.
  • MOD: Update time of day - This menu item sets the time of day when the printer refreshes the Managed Object Database (MOD), capturing any changes that have been made to the printer but not to the database.
  • MOD: Update the SNMP Timeout - This menu item defines how long the HP IP/IPX Printer Gateway will wait before closing the print job connection.
  • MOD: Update all printer gateways NOW - This menu item updates the MOD immediately.
  • Turn Printer SAPs OFF at startup - This menu item allows printer SAPs to be turned off when the HP IP/IPX Printer Gateway is started, thereby reducing network traffic.
  • Turn Printer SAPs ON at shutdown - This menu item allows printer SAPs to be turned on when the HP IP/IPX Printer Gateway is shut down.
  • Update loaded HP Printer Gateways with defaults - Updates the loaded gateway with all the new default parameters once the menu item parameter is set to Yes, and once the settings on the screen are saved.
To configure the defaults for new HP IP/IPX Printer Gateways
  1. At the server console, toggle to the Hewlett-Packard NDPS Gateway screen.
  2. Select the Configuration menu item from the Main Menu to start the Configuration menu screen.
  3. Select the Configure Printer Gateway Defaults menu item to start the Configure Printer Gateway Defaults menu screen.
  4. Select the menu item(s) you want and then press Enter.
  5. Enter the value you want for the menu item parameter and then press Enter to save the new value or press Esc to restore the old value.
     note:
    See the online help for detailed information about each option.
  6. Press Esc to return to the previous menu.25.
Adjusting the HP IP/IPX Printer Gateway Timeout
The user can specify how long the HP IP/IPX Printer Gateway will wait before closing the print job connection. Timeout adjustments can be used to support slow printers or tune performance of faster printers.
To adjust the timeout interval for a specific printer
  1. Make sure that the BROKER.NLM is loaded. If it is not, type LOAD BROKER at the server console prompt and select the name of the Broker.
  2. Make sure that the NDPS Manager object is created in the Novell Directory Services (NDS) tree (by way of NetWare Administrator). Refer to Novell documentation on creating this object, if necessary.
  3. Make sure that the NDPSM.NLM is loaded. If it is not, type LOAD NDPSM at the server console prompt and select the appropriate NDPS Manager name.
  4. Type LOAD HPGATE at the server console prompt.
  5. Select the Printer Gateways menu item from the Main Menu screen and then press Enter. This action displays the HP Gateway Printer Statistics screen with a smaller Printer Gateways screen, listing loaded HP IP/IPX Printer Gateways. The displayed printer statistics correspond to the HP IP/IPX Printer Gateway, highlighted in the list.
  6. Select the desired HP IP/IPX Printer Gateway from the list in the Printer Gateways screen and then press Enter. This action displays the Configure HP Printer Gateways Parameters screen, showing the settable parameters for the individual printer gateway highlighted in the list.
  7. Select the Timeout to close job (in sec.) menu item parameter and enter the desired time in seconds. When you are finished inputting the new value, press Enter and then [F10] to save the setting.
Printing a test page
The user can print a simple text test page from the Configure HP Printer Gateway Parameters screen, directed to a specific physical printer. The test page helps the user verify the printing path and the actual connection between the HP IP/IPX Printer Gateway and the printer.
To print a test page
  1. Make sure that the BROKER.NLM is loaded. If it is not, type LOAD BROKER at the server console prompt and select the name of the Broker.
  2. Make sure that the NDPS Manager object is created in the Novell Directory Services (NDS) tree (by way of NetWare Administrator). Refer to Novell documentation on creating this object, if necessary.
  3. Make sure that the NDPSM.NLM is loaded. If it is not, type LOAD NDPSM at the server console prompt and select the appropriate NDPS Manager name.
  4. Type LOAD HPGATE at the server console prompt.
  5. Select the Printer Gateways menu item from the Main Menu screen and then press Enter. This action displays the HP Gateway Printer Statistics screen with a smaller Printer Gateways screen, listing loaded HP IP/IPX Printer Gateways. The displayed printer statistics correspond to the HP IP/IPX Printer Gateway, highlighted in the list.
  6. Select the desired HP IP/IPX Printer Gateway from the list in the Printer Gateways screen and then press Enter. This action displays the Configure HP Printer Gateway Parameters screen, showing the settable parameters for the individual printer gateway highlighted in the list.
  7. Select the Print a test page menu item parameter, and then press Enter. This action sends a simple text test page to the physical printer.

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