This document applies to HP computers with Windows 7.
This document contains solutions for most common broadband issues. Connection issues might result from poor line quality over the DSL phone line or coaxial cable line, bad cable connections (bent cables or pins), the Internet Service is experiencing problems, or software is missing or incorrectly configured.
Connection issues with a broadband connection can cause the following messages to be displayed in Windows 7 and Internet Explorer:
- Internet Explorer cannot display the Web page.
- Work Offline: No connection to the Internet is currently available.
- Not connected: You are currently not connected to any networks.
This document can help resolve most of the issues that cause these messages.