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Webcam Troubleshooting (Windows 7)

This document pertains to HP computers with built-in webcams and Windows 7.
Some HP notebooks, Touch, and AiO computers come with preinstalled webcams that can be used to capture video motion or still images. A webcam is a video input device, similar to a scanner or camera, and will not work unless you have software that works with your webcam hardware. The two most common types of software that use webcams are Internet messaging software (for making video calls over the Internet), and video editing software (for creating and sharing video files).
Use one of the following sections that best describes your situation.

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