Paper jams can be caused by mechanical failures of the printer, the type of paper (including transparencies, labels or other printable media), or how the paper is loaded. Most jams are avoidable. If your printer has a recurring paper jam, review the following suggestions.
note:Improperly cleared paper jams can damage your printer. Click here (c00007940) (in English) for help in removing paper that is jammed in your printer.