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HP Customer Support

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HP Printers - Using Print and Scan Doctor for Windows to Help Resolve Printer Issues

This document applies to HP printers supported in Windows 10, 8, 7, Vista, and XP.
HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems. Download and run HP Print and Scan Doctor to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.
 note:
HP Print and Scan Doctor is not available for Mac OS X operating systems. See the How do I resolve common printing and scanning issues if I have a Mac section in this document for more information.
Frequently asked questions (FAQs)
After you install the HP Print and Scan Doctor, review this list of frequently asked questions on using the tool.

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New Zealand

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