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HP Business Inkjet 3000 Series Printer - Paper Handling

Paper tray specifications
Supported media types
The following table lists the types of media that are compatible with the printer and shows which media can be used with the printer's paper trays and accessories.
 caution:
Some media, such as transparencies and photo paper, can be used with only Tray 1 or Tray 2. Using this media in Tray 3 or the auto-duplex unit can cause jams and might damage the printer.
 caution:
Labels can be used with only the Manual Feed Tray or Multipurpose Tray 1 . Using this media with other paper trays can cause jams and might damage the printer.
Order HP supplies and accessories from the HP Web site at http://www.hpshopping.com.
Media
Tray 1
Tray 2
Tray 3
Auto-duplexing unit
Everyday paper
HP Multipurpose Paper
HP Printing Paper
HP Office Paper
HP Office Recycled Paper
X
X
X
X
Business communication paper
HP Premium Inkjet Paper (not supported by the auto-duplex unit)
HP Professional Brochure and Flyer
HP Premium Inkjet Heavyweight Paper
X
X
X
X
Presentation paper
HP Premium Inkjet Transparency Film
HP Premium Plus Inkjet Transparency Film
X
X
Photo paper
HP Premium Plus Photo Paper
HP Premium Photo Paper
HP Photo Paper
HP Colorfast Photo Paper
HP Everyday Photo Paper*
HP Photo Quality Inkjet Paper
X
X
Design paper
HP Design Glossy Paper
HP Design Heavyweight Paper
X
X
X
*HP Everyday Photo Paper is available in some countries/regions as HP Photo Quality Paper.
Supported media sizes
The following table lists the sizes of media that are compatible with the printer and shows which sizes can be used with the printer's paper trays and accessories.
 caution:
Some media, such as envelopes and cards, can be used with only Tray 1 or the optional multipurpose tray. Using this media in Tray 2, Tray 3, or the auto-duplex unit can cause jams and might damage the printer and auto-duplex unit.
Media
Tray 1
Tray 2
Tray 3
Auto-duplexing unit
Standard paper sizes
US Letter (216 x 279 mm; 8.5 x 11 inches)
US Legal (216 x 356 mm; 8.5 x 14 inches)
US Executive (184 x 267 mm; 7.25 x 10.5 inches)
A4 (210 x 297 mm; 8.3 x 11.7 inches)
JIS Executive (216 x 330 mm; 8.5 x 13 inches)
JIS B5 (182 x 257 mm; 7.2 x 10.1 inches)
ISO B5* (176 x 250 mm; 6.9 x 9.9 inches) *ISO B5 is not supported by Tray 3 or the auto-duplex unit.
X
X
X
X
Envelopes
COM10 Envelope (105 x 241 mm; 4.1 x 9.5 inches)
DL Envelope (110 x 220 mm; 4.3 x 8.6 inches)
C5 Envelope (162 x 229 mm; 6.4 x 9 inches)
Monarch Envelope (98 x 191 mm; 3.9 x 7.5 inches)
X
Cards
Index cards
102 x 152 mm; 4 x 6 inches
127 x 203 mm; 5 x 8 inches
US Postcard
89 x 140 mm; 3.5 x 5.5 inches
A6 card
105 x 148 mm; 4.1 x 5.8 inches
X
Custom-size media
Tray 1
88.9 x 139.7 mm up to 216 x 356 mm; 3.5 x 5.5 inches up to 8.5 x 14 inches
Tray 2 and the auto-duplex unit
176 x 257 mm up to 216 x 356 mm; 6.9 x 9.8 inches up to 8.5 x 14 inches
Tray 3
176 x 257 mm up to 216 x 356 mm; 6.9 x 9.8 inches up to 8.5 x 14 inches
X
X
X
X
Media handling
Tray or bin
Size or type of paper
Weight
Dimensions
Capacity
Tray 1 Single Sheet*
Paper
105 to 210 g/m2 (28 to 56 lb bond)
89 by 140 mm (3.5 x 5.5 inches) to 216 x 356 mm (8.5 x 14 inches)
Single sheet
Transparencies
N.A.
Envelopes
75 to 90 g/m2 (20 to 24 lb bond envelope)
Cards
110 to 199 g/m2 (61 to 110 lb. index)
Photo paper
Up to 44 lb Index
Tray 1 Optional Multi Purpose Feeder
Paper
60 to 105 g/m2 (16 to 28 lb plain bond)
89 x 140 mm (3.5 x 5.5 inches) to 216 x 356 mm (8.5 x 14 inches)
Up to 100 Sheets
Envelopes
75 to 90 g/m2 (20 to 24 lb bond envelope)
Up to 10 Envelopes (10-mm or 0.4-inch stack)
Transparencies
N.A.
Up to 20 Sheets
Photo paper
N.A.
Up to 20 Sheets
Cards
110 to 199 g/m2 (61 to 110 lb. index)
Up to 10 Cards (10-mm or 0.4-inch stack)
Tray 2
Paper
60 to 105 g/m2 (16 to 28 lb plain bond)
176 x 250 mm (6.9 x 9.8 inches) to 216 x 356 mm (8.5 x 14 inches)
Up to 300 (30-mm or 1.2-inch stack) of plain paper
Transparencies
N.A.
Up to 50 sheets
Tray 3
Paper
60 to 105 g/m2 (16 to 28 lb plain bond)
89 by 140 mm (3.5 x 5.5 inches) to 216 x 356 mm (8.5 x 14 inches)
Up to 700 sheets (70-mm or 2.8-inch stack)
Auto- duplex unit
Paper US Letter US Legal US Executive JIS Executive A4 JIS B5
60 to 135 g/m2 (16 to 36 lb bond)
176 x 257 mm (6.9 x 10.1 inches) to 216 x 356 mm (8.5 x 14 inches)
N.A.
Output bin
All supported media
N.A.
N.A.
Up to 300 sheets plain paper (text printing)
Selecting and loading print media
By default, Trays 2 and 3 are designed to support standard media sizes such as letter and A4, up to 216 by 356 mm (8.5 x 14 inches). Tray 1 is designed to support media from 89 x 140 mm (3.5 x 5.5 inches) up to 216 x 297 mm (8.5 x 11.68 inches). However, any supported size or type of standard media can be loaded. Trays 2 and 3 have automatic media size detection. (However, these trays cannot automatically detect media type.)
For information about configuring paper trays, see "Configuring trays" below.
 caution:
Loading media that is too heavy for a tray, or loading certain types of special media (such as envelopes, cards, or heavy media) in Tray 3 can cause jams and might damage the printer. For a list of media to use with these trays, see "Media and paper-handling specifications."
Tips for loading media
  • The default size for all trays is 216 x 279 mm (8.5 x 11 inches).
  • For Tray 2 and Tray 3, insert media facedown with the short edge of the paper facing the rear of the printer. To print horizontally (landscape orientation), select landscape or short-edge print orientation in the software application.
  • When loading Tray 1, position the media face-up with the left edge of the media against the left edge of the tray. For preprinted forms and letterhead, load the media with the top edge feeding into the printer first.
  • If the optional multipurpose tray was purchased with the printer, which functions as a multiple sheet Tray 1, position the media face-up against the right edge of the tray first, and then slide the media down into the tray. Load the media print-side up. For preprinted forms and letterhead, load the media with the top edge feeding into the printer first.
  • To prevent jams, load only one type of media at a time into a tray. Also, when adding media, always remove the existing media and realign the media width and length guides to fit the new media. For more information about avoiding media jams, see "Tips for avoiding jams."
  • Always use media that conforms to the printer specifications. For more information about types of media that can be used with the printer, see "Media and paper-handling specifications." Do not use paper that is heavily textured or does not accept ink well. This type of paper can cause poorly filled graphics or text.
  • The document margins must match or exceed a margin setting of 4 mm (0.13 inch).
Configuring trays
When a document is printed, allow the printer to select the tray for the print job, or select a specific tray in the printer driver for the print job. These settings are available in the Source drop-down menu in Windows printer drivers and the All pages from pop-up menu in the Mac OS printer driver.
If a tray is not selected in the printer driver, the printer automatically selects a tray based on the media sizes and types configured in the printer-either in the LCD control panel for Tray 1 or by the length and width guides in Tray 2 or Tray 3. If neither the media type nor the media size settings have been changed from the default settings, the printer draws A4/letter from Tray 1. For Tray 2 and Tray 3, the printer looks for the default type, and uses the media width and media length guide settings to determine the media size.
If Tray 1 is not available in the printer driver, follow the steps below:
  1. Click Start, Settings, and then Printers.
  2. Right-click the printer icon and select Properties.
  3. Select the NT Forms tab.
  4. Select Tray 2 in the Available Trays drop-down list.
  5. Make sure Unspecified is selected in both the Size and Type drop-down list.
  6. Select Tray 3 in the Available Trays drop-down list.
  7. Make sure Unspecified is selected in both the Size and Type drop-down list.
  8. Click OK to save the changes and close the Properties window.
For information about configuring media sizes and types for trays, see "To set media size and type in the LCD control panel" below.
Loading Tray 1
Use Tray 1 for printing single envelopes, cards, custom size media, and heavy media up to 0.52 mm (0.02 inch) thick. Tray 1 provides a straight-through paper path that allows the printer to handle heavy or thick media. A straight-through paper path does not force the media to curve or bend as it travels through the printer.
 note:
If the optional multipurpose tray was purchased with the printer, remove the single sheet feed unit from the Tray 1 location and install the multipurpose tray. To use the multipurpose tray, see "To load media in the optional multipurpose Tray 1" or "To print on envelopes and cards using the optional multipurpose Tray 1" for more information.
To load Tray 1 manually
  1. In the printer driver, select Manual Feed as the media source, and then select the type of media.
  2. When the LCD control panel displays MANUALLY LOAD [TYPE] [SIZE], insert a single sheet of media of the correct size and type. Position the media with the short edge of the paper feeding into the printer and the long edge against the left side of the tray. The media should be face-up. (When using the multipurpose tray as a multiple sheet Tray 1, load the media against the right edge of the tray, when viewing the tray from the front of the printer.) For envelopes, insert a single envelope with the short edge of the envelope feeding into the printer, the flap facing down, and the stamp corner against the left side of the tray.
  3. Push the media into the printer until there is some resistance. Take care not to force media into the feed slot.
  4. After each sheet prints, the printer displays a prompt to load another sheet of media. Load media as needed until the printer finishes printing.
Other print jobs will not continue until the Tray 1 job is finished.
To load media in the optional multipurpose Tray 1
 note:
A multipurpose tray is available as an optional accessory. This multipurpose tray is installed in the Tray 1 location in place of the single sheet manual feed unit that came installed with the printer.
  1. Pull out the tray extension lengthwise until it clicks into place. This extends the tray to support media up to A4 length, or 297 mm (11.68 inches). The tray extension also serves as the media length guide.
  2. Push in the lever on the width guide and slide it to its outermost position. The tray has a maximum capacity of up to 100 sheets of 75 g/m<superscript>2</superscript> (20 lb. bond) media or an equivalent stack height of 10 mm (.39 inch). The print-side of the media must be face-up. For transparencies, the adhesive strip edge must feed into the printer first.
  3. To properly align media, place the stack against the left edge of the tray, and then slide the media down to rest in the tray. Do not overload the tray.
     note:
    For more information about other media that can be used with the printer, see “Selecting and using print media.”
  4. Push in the lever on the media width guide and slide it until it fits snugly but gently against the media. Gently push down the tray extension until it fits snugly but gently against the media. Be careful that the tray extension does not cause the media to bend or sag.
Configure the media size and type for the tray. For more information, see "To set media size and type in the LCD control panel."
To load media in Tray 2 or optional Tray 3
 note:
For information about printing from Tray 1, see "Loading Tray 1."
  1. Grasp the handle under the front of the tray, and then slowly pull the tray out until it stops. Do not pull the tray completely out of the printer.
  2. Push in the lever on the media length guide and media width guide and slide them to their outermost positions.
  3. Place up to 300 sheets of media (up to 34 mm or 1.2 inches, stacked) into Tray 2, or up to 700 sheets of media (up to 70 mm or 2.7 inches, stacked) into optional Tray 3. If printing on transparencies, load a maximum of 50 transparencies into Tray 2, with the adhesive strip face-up and toward the printer.
     caution:
    Some media, such as transparencies and photo paper, can be used with only Tray 1 or Tray 2. Using this media in Tray 3 or the auto-duplex unit can cause jams and might damage the printer.
  4. Push the media as far back into the tray as it will go. Make sure the print-side of the media is facing down. Do not exceed the maximum stack height as indicated on the yellow label inside the tray on the right side.
     note:
    If printing a two-sided (duplex) print job on preprinted forms, letterhead, or 3-hole punched media, the media must be loaded differently. See "Printing on both sides of the page" for more information.
  5. Push in the lever on the media length guide and media width guide and slide them until they fit snugly but gently against the media.
  6. Insert the tray into the printer until it closes completely.
The printer can automatically detect some media sizes. When the printer detects the media size, only one size will appear in the TRAY 2 SIZE and TRAY 3 SIZE options. If the size displayed in the LCD control panel does not match the media loaded in the tray, open the tray and make sure the media sits as far in as possible. Adjust the media width and length guides so they fit snugly but gently against the media stack. Close the tray.
If the media size displayed in the LCD control panel still does not match the size in the tray, the media must be loaded as a custom size.
If loading custom size media, configure the size in the LCD control panel. Also, if printing on media that does not match the media type setting for the tray, configure the media type in the LCD control panel. For more information, see "To set media size and type in the LCD control panel."
To set media size and type in the LCD control panel
  1. Press (select button) to enter the menus.
  2. Press (down arrow button) to highlight PAPER HANDLING, and then press (select button).
  3. Press (select button) to select TRAY X SIZE (where X = 1, 2, or 3).
     note:
    If the printer has the multipurpose tray installed, the multipurpose tray functions as Tray 1.
  4. Press (down arrow button) or (up arrow button) to scroll through the media size list and highlight the desired media size.
  5. Press (select button) to confirm the selection.
  6. Press (down arrow button) to highlight TRAY X TYPE , and then press (select button).
  7. Press (down arrow button) or (up arrow button) to scroll through the media type list and highlight the desired media type.
  8. Press (select button) to confirm the selection.
  9. Press (pause/resume button) to return the printer to the READY state.
     note:
    If all of the tray size and type settings are not set, the printer displays a prompt to set the remaining options when a document is printed.
Printing on special media
In addition to printing on plain paper, there is the option to print on special media, including the following types:
  • Envelopes and cards
  • Transparencies
  • Heavy paper (including coated media and photo paper)
  • Custom size media
     note:
    For best results, load special media in Tray 1. For more information, see "Printing on special media." Select the media type, the print quality, and the media source in the printer driver.
For information about supported media types and sizes, see “Selecting and loading print media.”
Printing on envelopes and cards
Use Tray 1 to print envelopes and cards. If using the optional multipurpose tray as Tray 1, up to 10 envelopes or 10 cards may be loaded.
 note:
If the software application supports printing envelopes or cards, follow the application's instructions to print the envelope or card.
To print on envelopes and cards using Tray 1
  1. In the printer driver, select Manual Feed as the media source, and then select the envelope or card size.
     note:
    For more information about configuring settings in the printer driver, see "Using the printer driver."
  2. Print the document.
  3. When the LCD control panel displays MANUALLY LOAD [TYPE] [SIZE], insert one envelope or card of the correct size and type along the left side of Tray 1. Envelopes should be placed with the flap facing down and the stamp corner against the left side of the tray. For more information, see "Loading Tray 1."
  4. After each item prints, the printer displays a prompt to load another envelope or card. Load envelopes or cards as needed until the printer finishes printing.
To print on envelopes and cards using the optional multipurpose Tray 1
  1. Insert up to 10 envelopes or cards into the multipurpose tray, and position them against the right side of the tray. Envelopes should be placed with the flap facing down and the stamp corner against the right side of the tray. For more information about loading media, see "Selecting and loading print media."
  2. In the printer driver, select Tray 1 as the media source, and then select the envelope or card size.
  3. Print the document.
Printing on transparencies
When printing on transparencies, use the following guidelines:
  • Use Tray 1 to print on transparencies. (If the optional multipurpose tray is not installed as Tray 1 but multiple transparencies are desired, use Tray 2.) When Tray 2 is configured in the LCD control panel to print transparencies, the printer optimizes the printing process to allow the transparencies to dry completely.
  • Load a maximum of 50 transparencies in Tray 2, and up to 20 transparencies in the optional multipurpose tray. Load a single transparency at a time in Tray 1.
  • Handle transparencies using the edges. Oils from your fingers can cause print quality problems.
  • Use HP Premium Plus Inkjet Transparency Film, which is specifically designed to work with the printer, or use other transparencies designed to work with HP Inkjet printers. For information about ordering transparencies, see "Ordering supplies and accessories."
Printing transparencies one at a time
To print a single transparency, use Tray 1. For instructions, see "To load Tray 1 manually."
To print multiple transparencies
 note:
For best results, use HP Premium Plus Inkjet Transparency Film. However, if using HP Premium Inkjet Transparency Film instead and are not attending to the print job, use the Best mode in the printer driver to print. This mode requires a longer drying time, ensuring that the ink dries completely before stacking the next transparency.
  1. Load a maximum of 20 transparencies into the optional multipurpose tray with the rough side up and the adhesive strip feeding into the printer first. If the optional multipurpose tray is not installed, use Tray 2 with the transparencies facing rough side down and the adhesive strip pointing forward into the tray. Load no more than 50 transparencies in Tray 2. For more information about loading media, see "Selecting and loading print media."
  2. In the printer driver, select Tray 1 or Tray 2, as the media source, and then select HP Premium Transparency as the media type. For more information about configuring settings in the printer driver, see "Using the printer driver."
  3. Print the document.
Printing on heavy media
When printing on heavy media, such as coated paper and photo paper (up to 0.52 mm or 0.02 inch thick), use Tray 1. It provides a straight-through paper path that allows the printer to handle heavy or thick media without bending or curling the media.
 caution:
Do not use media that is heavier than the media specification recommended for this printer. Doing so can cause misfeeds, jams, reduced print quality, and excessive mechanical wear. See "Selecting and loading print media."
To print on heavy media using the single sheet Tray 1
  1. In the printer driver, select Manual Feed as the media source, select the appropriate media type, and then print the document. For more information about configuring settings in the printer driver, see "Using the printer driver."
  2. When the LCD control panel displays MANUALLY LOAD [TYPE] [SIZE], insert one sheet of media into Tray 1. Make sure the sheet is facing up and is against the left edge of the tray. For more information, see "Loading Tray 1."
  3. If printing more than one page, insert another sheet of media when prompted by the LCD control panel.
To print on heavy media using the optional multipurpose Tray 1
  1. Load the media face-up in the tray. Position the media against the right edge of the tray, and then slide the media down into the tray. For more information, see "To load media in the optional multipurpose Tray 1."
  2. In the printer driver, select Tray 1 as the media source, and then select the appropriate media type.
  3. Print the document.
Printing on custom size media
  • Use Tray 1 when printing on paper that is 89 x 140 mm (3.5 x 5.5 inches) to 216 x 356 mm (8.5 x 14 inches).
  • Use the optional multipurpose tray (if installed) when printing on paper that is 176 x 250 mm (6.9 x 9.9 inches) to 216 x 297 mm (8.5 x 11.7 inches).
  • Use Tray 2 or Tray 3 when printing on paper that is 176 x 250 mm (6.9 x 9.9 inches) to 216 x 356 mm (8.5 x 14 inches).
  • Use Tray 2, Tray 3, or the optional multipurpose tray when printing multiple sheets of custom size media.
  • If the application supports custom size media, set the media size in the application before creating and printing the document. If the application does not support custom size media, set the size in the printer driver, create the document, and then print it. (Existing documents may need reformatted to print them correctly on custom paper sizes.)
To print custom size media using Tray 1
  1. In the printer driver, select Manual Feed as the media source, either select or create a custom size, and then print the document. For more information about configuring settings in the printer driver, see "Using the printer driver."
  2. When the LCD control panel displays LOAD TRAY 1 [TYPE] [SIZE], insert one sheet of media into Tray 1. For more information, see "Loading Tray 1."
  3. If printing more than one page, insert another sheet of media when prompted by the printer.
To print custom size media from Tray 2, Tray 3, or the optional multipurpose Tray 1
  1. Load the media in the tray. For more information, see "Selecting and loading print media."
  2. In the printer driver, select Tray 1, Tray 2, or Tray 3 as the media source, and then either select or create a custom size.
  3. Print the document.

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