HP Consumer Notebook PCs - HP Diagnostics UEFI test may display 'Primary Battery: Not Installed'
Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.
Release date : 10-Mar-2021
Last updated : 10-Mar-2021
DESCRIPTION
The HP Diagnostics UEFI test might display the following message:
Primary Battery: Not Installed
This issue may occur with HP Diagnostics UEFI version 7.8.0.0. or earlier.
SCOPE
The information in this document applies to the following:
Computers:
OMEN 15-dh1000 Laptop PC series
OMEN 17-cb1000 Laptop PC series
Software:
HP Diagnostics UEFI, Version 7.8.0.0 or older
Operating Systems:
Microsoft Windows 10 20H2
RESOLUTION
To resolve this issue, download and install HP UEFI Diagnostic UEFI, version 8.0.0.0 or later.
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