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HP Deskjet 1600C Printer - Color Images Print in Black and White

Introduction
If the image to be printed contains color, but the printed output is monochrome (black and white), follow the instructions below to troubleshoot the problem.
Troubleshooting
Try each of the steps below to enable color printing.
Self-test
Use the printer's built-in self-test to verify that the printer is operating properly (The printer does not have to be connected to a computer to run a self-test). The primary colors, black, yellow, cyan, and magenta are printed at the top of the self-test page. If the self-test is successful, and the primary colors are visible, the printer should be able to print color from any software program. If the self-test page does not display the primary colors, the problem is isolated to the color cartridges or to the printer.
Follow the instructions below to print a self-test page:
  1. Make sure that paper is loaded in the paper tray, that the print cartridges are loaded and pushed fully forward, and that the top cover is closed.
  2. Turn the printer on if needed by pressing the ON/OFF button.
  3. Make sure the READY light is on. If any of the other lights are on, refer to Chapter 5 of the User's Guide for troubleshooting information.
  4. Press the blue front-panel button to print a self-test.
  5. If the primary colors are not displayed at the top of the self-test, the print cartridges or the printer may be faulty.
  6. If the primary colors are displayed at the top of the self-test, continue with the next section.
Printer driver
After the self-test is successfully completed, verify that the correct printer driver is selected in the software program. It is possible to print only black, even if color is displayed in the file to be printed, if an older printer driver is selected. Some of the older printer drivers are not capable of printing color. Follow the steps below to make sure the correct printer driver is being used.
  1. In the software program, click File and Print.
  2. In the Print window, check the name of the printer, and select HP Deskjet 1600C Printer if not already selected. If the HP Deskjet 1600C printer is not available as a selection, the printer driver can be downloaded from the HP Web site.
  3. Try printing a file. If the colors are still not printing, proceed to the next step.
Printer driver settings
If the self-test is successful, and the correct printer driver is selected, follow the steps below to check the settings in the printer driver to enable color printing.
  1. In the software program, click File and Print.
  2. After verifying that HP Deskjet 1600C Printer appears in the Name box, click Properties.
  3. On the Setup tab, verify that Print in Grayscale is not selected.
  4. Try printing a file. If the colors are still not printing, proceed with the next step.
Problems with the file or the software program
If the printer is still printing in black and white after following all of the steps above, continue with the steps below.
  1. Open a different software program.
  2. Create a new simple file that contains color.
  3. Try printing the file. If the colors print, open the software program where the original problem was encountered, and try creating a new file that contains color. If the new file prints, the original file may have been corrupted. Try re-creating the original file. If the colors are still not printing, contact HP Customer Care for assistance.

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