HP Designjet Printers - Use of Unsupported Memory SIMM Cards within the Printer
Does HP support the use of non-HP memory SIMM cards installed in the HP DesignJet printers?
HP does not support third party memory for use of any of its HP DesignJet series printers or printers.
The Warranty or Service contract is not voided by using non-HP memory. Therefore, HP cannot refuse to fix the unit because third party memory is installed, but the customer is responsible for removing the third-party memory to allow HP to perform support services. If support services are made more difficult or the unit is damaged due to the use of a non-supported product, the customer may be subject to billing at HP's standard rates.
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