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HP Designjet 650C Series Printers - User Messages

These messages indicate either that a user error or an internal error has occurred. Some messages require action to clear, and others are only displayed until the printer performs the next operation.
Message
Error/Action
Alignment error Continue
Either the window was lifted while pen alignment was proceeding, or the printer experienced an internal alignment failure. Press DOWN-ARROW to continue. Reload media and start over with pen alignment.
Calibrate error Continue
The calibration plot was loaded incorrectly and it could not be measured. Press DOWN ARROW to continue, then reload the plot for measurement. Follow front panel instructions.
Edge not found Reload media
Printer could not find edge of media during loading procedure. Check the leading edge of the media for unevenness or tears; cut a straight edge, if necessary, and reload. Be sure to position the right edge along the perforated line on the entry platen when loading.
Error lowering bail
There is either an obstruction under the bail (remove it) or the cutter carriage is not pushed all the way to the right.
Load error Remove media
The media was inserted with the lever up. Lower the lever and reload the media.
Lower lever to continue
The media lever was lifted while the processor was busy. Lower the lever to continue.
Media too small
Media was loaded for accuracy calibration or pen alignment is too small. Reload appropriate media. Refer to chapter 8 for more information.
Mispositioned Reload roll
Roll is mispositioned. Reload media (refer to media loading instructions in the manual Setting Up for Plotting).
Mispositioned Reload sheet
Sheet is mispositioned. Remove it and reload it with the right edge no more than 0.2 inches (0.5 cm) from either side of the perforated line on the entry platen.
MIO data error
The modular interface was configured incorrectly. Press ENTER to clear the message from the front panel display. Recheck the MIO configuration settings.
MIO error Comm. break
The flow of data from the computer to the printer was prematurely stopped (e.g., by turning off the computer before all data is sent). Press ENTER to clear the message from the front panel display.
MIO error Handshake
The modular interface was configured incorrectly. Press ENTER to clear the message from the front panel display. Check the handshake settings in the printer's front panel, in the hardware configuration, and in the application software configuration to be sure they are compatible with each other.
Out of memory Data was lost
The current plot is too large for the printer's buffer. Install additional memory to plot this drawing. *
Remove media Lower lever
The media was loaded while the lever at the right of the printer was raised. Remove the media, lower the lever, and reload media with the lever down.
Roll misaligned Reload roll
Roll media is skewed. Reload media (refer to media loading instructions in the manual Setting Up for Plotting).
RS-232 error Baud, parity
The RS-232-C interface was configured incorrectly. Press ENTER to clear the message from the front panel display. Check the baud rate and parity settings in the front panel, in the hardware configuration, and in the software to be sure they are all compatible.
RS-232 error Handshake
The RS-232-C interface was configured incorrectly. Press ENTER to clear the message from the front panel display. Check the handshake settings in the printer's front panel, in the hardware configuration, and in the software to be sure they are all compatible.
Service pens Continue
Pen Check is on and an error has been detected. Press UP-ARROW to service the pens (replace or reseat). Press the down-arrow to continue without servicing the pens. Refer to the manual Setting Up for Plotting for more information about replacing and reseating pens.
Sheet misaligned Reload sheet
Sheet media is skewed. Remove it and reload it so that the left and right edges being loaded into the printer are square. The leading edge must also be straight.
Switch power off Check paper path
Turn off the printer. The drive roller cannot move or the roll feed spindle cannot freely rotate. The printer may be jammed with media. Check the media path and clear it if necessary (refer to the manual Setting Up for Plotting). Then turn on the printer.
Switch power off Check pen path
Turn off the printer. The pen carriage cannot move. The printer may be jammed with media. Check the media path and clear it if necessary (refer to the manual Setting Up for Plotting). Then turn on the printer.
System error XXXXXX
An internal error has occurred and a system error number is displayed. Press ENTER; this may clear the error and allow continuation. If unable to continue, turn off the printer, then turn it on again. If the system error message still occurs, record the system error number and have the printer serviced.
Wrong pen type
One or more incompatible pens have been loaded. Replace the pens with those appropriate for this printer.
 note:
No Out of Memory error message will be reported for PostScript (TM) jobs, as PostScript error reporting is not supported from the printer.
Messages that require action
The following front panel messages and their actions prompted are:
Message
Action
Calibration done
Continue
Accuracy calibration is complete. Press down-arrow to continue.
Cannot replot
Resend plot
Replot buffer does not have enough memory to hold the entire plot. Resend the plot.
Close roll cover
Continue
Rewind the media to take up any slack in the roll, close the roll cover, then press the down arrow to continue.
Create plot
Measure plot
Press up arrow to create a calibration plot.
Press down arrow to measure a calibration plot.
Lift lever
Lift the lever at the right of the printer.
Load arrow edge
print side down
Remove accuracy calibration plot, turn it so that the edge with arrows printed on it is print side down, then load that edge into the printer.
Load cancelled
Remove media
The Cancel button was pressed while media loading was in progress. Remove media.
Load media
to align pens
Load media to proceed with pen alignment.
Lower lever
after aligning
When finished aligning the roll media as instructed, lower the lever at the right of the printer.
Lower window
to continue
The window has been lifted while the processor is busy. Close the window to continue.
Open window to
access pens
Lift the window to access the pens.
Pull / Align
edges to roll
Grasp the left and right free edges of the roll media and pull toward you until the media is taut. At the same time, align the left and right edges of the media so that they are flush with the left and right edges of the roll. Refer to media loading instructions in the manual Setting Up for Plotting.
Remove media
Continue
Ink is dry; remove the accuracy calibration plot the printer just produced. Press the down arrow to continue with accuracy calibration.
Replace pen(s)
Left pen has clogged nozzle. Replace the left pen to continue.
Sheet load
Roll load
Press up-arrow to load sheet media.
Press down-arrow to load roll media.
Sheet / Roll?
Reload media
- Sheet mode has been chosen while loading roll media. Reload media.
- A sheet more than 51 inches (130 cm) long has been loaded. Trim sheet and reload.
No action messages
The following messages do not require the user to take any action. They describe one of three things: the current state of the printer (for example, "STATUS / Ready for media"), the operation the printer is currently performing (for example, "Testing pens"), or the operation the printer just finished performing (for example, "Pen palette saved").
Message
State
Accessing pens
You have pressed the Access Pens button. The pen carriage is moving out so you can access it.
Aligning pens
Printer is aligning pens.
Cancelling
You have pressed the Cancel button and the printer is in the process of cancelling the procedure. You may continue when this message is no longer displayed.
Checking media
Printer is checking to see if media is properly positioned with respect to the perforated line of the entry platen.
Creating calibration plot
Printer is performing accuracy calibration.
Ink drying (xx min xx sec)
The ink on your plot is drying. Wait before removing the plot. If you remove it before the indicated time has passed, avoid smearing the ink.
Loading roll
Printer is loading roll media.
Loading sheet
Printer is loading sheet media.
Measuring plot
Printer is measuring the accuracy calibration plot you just loaded.
Returning pens
The pen carriage is returning to its station at the left of the printer.
Roll feed Edge trim
Printer is trimming the edge of roll media.
STATUS Initializing
Printer is doing internal checking upon power-up.
STATUS Out of media
The printer has detected that the roll is empty. Remove the old roll and insert a new one.
STATUS Plotting
Printer is plotting.
STATUS Ready for media
Printer is ready for you to load media.
STATUS Ready to plot
Printer is ready to plot.
STATUS Receiving
Printer has received plot data.
Testing pens
The printer is testing the pens for problems, i.e., clogged pen or bad electrical connection (improper seating).

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