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HP ENVY Desktop PCs, Pavilion Desktop PCs - Wireless Connection Is Unstable.

Wireless connection is not stable.

Description

The wireless connection is unstable.

Several issues may be observed:

  • The wireless connection is slow after the computer resumes from Sleep mode.

  • The wireless connection can take up to a minute to connect.

  • The Browser cannot load web pages even though Windows indicates Wi-Fi is connected.

Scope

The information in this document applies to the following:

Computers

  • HP ENVY Desktop PC TE01-0000i

  • HP ENVY Desktop PC TE01-1000i

  • HP ENVY Desktop PC TE01-2000i

  • HP ENVY Desktop PC TE01-3000i

  • HP ENVY Desktop PC TE01-4000i

  • HP Pavilion Desktop PC TP01-0000i

  • HP Pavilion Desktop PC TP01-1000i

  • HP Pavilion Desktop PC TP01-2000i

  • HP Pavilion Desktop PC TP01-3000i

  • HP Pavilion Desktop PC TP01-4000i

Effective date

05/02/2023

Document Information

Current document version

1

Date

05/02/2023

Resolution

To resolve this issue, download and install the following SoftPaq:

SoftPaq Download

SoftPaq Description

Release Notes

Download SoftPaq

Realtek RTL8xxx Wireless LAN Drivers

Version: 1.0.0.224

Revision: S

SP145749 Release Notes

SP145749 File Download

Note:

A more recent version of this software may be available. Check for updated drivers and software for your computer at http://www.hp.com/

Revision history

This document has been revised according to the information below.

List of versions

Version

Description

Date

1

Initial Release

05/02/2023

Legal information

Notice:

The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

© Copyright 2023 HP Development Company, L.P.

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.