This document applies to HP and Compaq desktop computers with Windows XP.
HP and Compaq Desktop PCs - Windows XP: Network Cable is Unplugged Message, Red X on Network Connection Icon
A red X displays on the Network Connection icon in the notification area (usually in the lower right corner), and the following message might display: A network cable is unplugged.
Figure : Red X on Network Connection icon
The red X displays on the Network Connection icon when the computer is not connected to the network. The following list describes some of the reasons this might occur:
The computer is not connected to a network.
The network cable is unplugged.
The DSL or cable modem is locked up. Unplug the power cord, wait five seconds, and then plug it back in.
The network connection is disabled. To enable it, right-click the Network Connection icon and click Enable.
There is a problem with the network setup. See the following articles to troubleshoot the type of network connection you are using:
If the computer is not connected to a network, you can remove the red X by disabling the connection.
Click Start, click Control Panel, and then click Network and Internet Connections.
Click Network Connections, right-click the network, and then click Disable.
To enable the connection again, perform the preceding steps and click Enable.
note:To make this process easier in the future, drag the network icon from the Network Connections window onto the Windows desktop. This creates a desktop icon that you can right-click to enable or disable.
note:The link above takes you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside of the HP Web site.
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