This document pertains to HP PCs that came with Microsoft Windows XP Pro or Media Center Edition.
By design, Windows XP removes the Administrator account when another logon account is created. Unfortunately, If you add a new account after you have been using the Administrator account for some time, the following problems occur:
The computer starts Windows into the new users account and not into the administrators account.
When logging off, logging on, or switching users, the Administrator account does not appear on the log on screen.
Software that was installed before the new user was added is not accessible from the start menu or desktop.
Perform the following steps until you are satisfied with the logon method.