This document is for HP printers that are connected to a computer running Windows 7.
Software installation does not start automatically when you insert the printer's software installation CD in a computer running Windows 7.
note:If nothing displays in the right pane of Windows Explorer, or if nothing happens when you double-click Setup.exe, the CD might be damaged or unusable. Skip to the step to order a new installation CD from HP.
note:If a 'Cannot copy from source disk or drive' or 'Cannot copy specified file' error message opens but other CDs work correctly in the disc drive, the software CD might be damaged or unusable. Skip to the step to order a new installation CD from HP.
note:If C:\HP Software\setup.exe is not found, type C:\HP Software\hpzsetup.exe instead, and then press Enter.