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HP Customer Support

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A 'Printer Is Not Found' Error Displays for the HP Photosmart 5520 e-All-in-One and HP Deskjet Ink Advantage 5520 e-All-in-One Printer Series

This document applies to the 5520 e-All-in-One and HP Deskjet Ink Advantage 5520 e-All-in-One printer series for Windows XP and later and Mac OS X v10.6 and later.
The HP software installer cannot find the printer during a wireless network installation.
Figure : Example of a wireless network that uses an access point
Image: Example of a wireless network that uses an access point

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United Kingdom

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