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HP Support

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HP Notebook PCs - Resolve Boot Device not Found Error Message

This document pertains to HP Notebook computers with the HP Unified Extensible Firmware Interface (UEFI) beginning in late-2008.
The BIOS can be configured to specify the order in which the computer will access available bootable hardware devices. The most common bootable devices are: Internal Hard Drive, External USB drive, Optical CD/DVD ROM Drive, and Network Adapter. During the process of checking each device for the required bootable files, if a device fails, the computer verifies that another device is available. If it checks all the listed devices but does not find the bootable files, an error message, like the following, is displayed.
Boot Device Not Found
Hard Disk - (#####)
 note:
If the computer starts up successfully after receiving this message, running a hard drive test is strongly recommended.
To resolve these boot device errors if they persist, perform the following steps in the order listed. If the computer still does not start, contact HP for assistance with this error.
See also
Return to HP Notebook PCs - HP Startup Menu Overview for additional topics.

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Country: United Kingdom

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