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HP Support

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  • Alert
    AC Power Cord Safety Recall and Replacement Program

     

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HP Notebook PCs - Some Function Keys or Keyboard Shortcuts Do Not Work Correctly with Windows 7

This document contains information about PCs with the Microsoft Windows 7 operating system.
Special function keys trigger the desired action twice
When using the special function keys in Windows 7 the corresponding action may be triggered twice. For example, when pressing the Fn+F6 keys to toggle the mute on the computer, the sound will mute and then unmute. Or when pressing the FN+F3 keys to launch the default Internet browser, two browser windows will open.
Microsoft Hotfix resolves the issue
To resolve this problem and for more information see the following Microsoft article: http://support.microsoft.com/kb/975741 (in English).
HP is currently testing a fix that will be available for download soon at the Driver and Download page for your model.

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Country: United Kingdom

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