This document provides instructions for removing the Basic Device Software and other HP software from a Windows or Mac computer. The required Basic Device Software and Product Help that you installed enable full printer functionality.
Important: If you are trying to resolve an issue or an error message, software or driver removal might not resolve the issue. Also, some issues require a more in-depth removal than this document covers. Unless you know that removing the software is the correct solution, search for help documents that pertain to your specific issue or error message.