Factory Restore returns the computer to its original factory-installed software configuration. This option reformats the hard drive and removes all data from the computer.
Factory Restore deletes all of the information and data stored
on the hard drive. All added personal files, software, and
other data will be lost. Before completing Factory Restore, copy your data
to diskettes or save your data to an external device to prevent permanent
loss of your data.
To complete a Factory Restore on your computer, perform the following steps:
Insert the Compaq Recovery CD into the CD-ROM, CD-RW, or DVD-ROM drive.
Turn off the computer.
Turn on the PC by pressing the Power button on the front of the PC. The system restarts and the Compaq Recovery CD Menu displays.
If a message appears asking for you to insert the emergency disk, insert the disk into the floppy drive. If you did not create an emergency disk, you must download and create emergency disk from HP.com, sp9477
If menu option number 4 is No Factory Image found, use the QuickRestore CDs to perform the factory restore.
If you have not copied or backed up your personal files, software, or other data onto diskettes to be recopied onto your hard drive, they will be lost after you press Enter.
A Window appears warning that all data will be erased. Press Enter if you wish to continue. The Factory
Restore process lasts several minutes.
The CD tray opens automatically, and you are prompted to remove the
Compaq Recovery CD. Remove the CD from the CD-ROM, CD-RW,
or DVD-ROM drive.
Press Enter to continue.
Once the Factory Restore is complete, you will need to set up Windows and reinstall software.