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Blinking Lights on the HP Deskjet 900 Printer Series

Blinking lights
The lights on the front of the product indicate the product status. These lights can be on, off, or blinking (flashing), depending on the status of the product. Blinking lights can indicate error conditions. They might also indicate that the product is starting up or processing a print job.
Following are the different lights and buttons on the product control panel.
    Figure : Lights and buttons on the control panel
    Image: The control panel
  1. Cancel button
  2. Cartridge light
  3. Resume light
  4. Power light
The following sections describe the most common issues related to the light patterns on your product. Find the issue related to the blinking lights pattern you are experiencing, and then follow the steps to resolve the issue.
Issue: All the lights are off
The following light pattern displays on the product control panel:
  • Cartridge light: Off
  • Resume light: Off
  • Power light: Off
Figure : All lights are off
Image: All lights are off
  • Cause
    The product is turned off.
Issue: The Power light is on
The following light pattern displays on the product control panel:
  • Cartridge light: Off
  • Resume light: Off
  • Power light: On
Figure : The Power light is on
Image: The Power light is on
  • Cause
    The product is ready to process a print job.
Issue: The Power light blinks
The following light pattern displays on the product control panel:
  • Cartridge light: Off
  • Resume light: Off
  • Power light: Blinking
Figure : The Power light blinks
Image: The Power light blinks
  • Cause
    The product is printing, or there might be a software issue.
Issue: The Power light and the Resume light are on
The following light pattern displays on the product control panel:
  • Cartridge light: Off
  • Resume light: On
  • Power light: On
Figure : The Power light and the Resume light are on
Image: The Power light and the Resume light are on
  • Cause
    The rear access door or the duplexer is missing or unlocked.
Issue: The Power light is on and the Resume light blinks
The following light pattern displays on the product control panel:
  • Cartridge light: Off
  • Resume light: Blinking
  • Power light: On
Figure : The Power light is on and the Resume light blinks
Image: The Power light is on and the Resume light blinks
  • Cause
    There are several possible causes:
    • The cover on the product is open.
    • The product is out of paper.
    • There is a paper jam.
    • The carriage is stuck.
How do I resolve this issue? The following sections describe the most common messages that might display on the computer in combination with a blinking Resume light. To resolve the issue, find the message that displays on your computer (from the following choices), and then expand that section for solutions.
Issue: The Power light and the Resume light blink alternately
The following light pattern displays on the product control panel:
  • Cartridge light: Off
  • Resume light: Blinking
  • Power light: Blinking
Figure : The Power light and the Resume light blink alternately
Image: The Power light and the Resume light blink alternately
  • Cause
    If the paper will not feed, there might be a paper jam.
Issue: The Power light and the Resume light blink simultaneously
The following light pattern displays on the product control panel:
  • Cartridge light: Off
  • Resume light: Blinking
  • Power light: Blinking
Figure : The Power light and the Resume light blink simultaneously
Image: The Power light and the Resume light blink simultaneously
  • Cause
    The carriage might be stuck.
Issue: The Power light and the Cartridge light are on
The following light pattern displays on the product control panel:
  • Cartridge light: On
  • Resume light: Off
  • Power light: On
Figure : The Power light and the Cartridge light are on
Image: The Power light and the Cartridge light are on
  • Cause
    The product needs to be reset.
The Power light, the Resume light and the Cartridge lights blink alternately
The following light pattern displays on the product control panel:
  • Cartridge light: Blinking
  • Resume light: Blinking
  • Power light: Blinking
Figure : The Power light, the Resume light and the Cartridge light blink alternately
Image:  The Power light, the Resume light and the Cartridge light blink alternately
  • Cause
    The product needs to be restarted.
Issue: The Power light is on and the Cartridge light blinks
The following light pattern displays on the product control panel:
  • Cartridge light: Blinking
  • Resume light: Off
  • Power light: On
Figure : The Power light is on and the Cartridge light blinks
Image: The Power light is on and the Cartridge light blinks
  • Cause
    There is a problem with one or both cartridges.
How do I resolve this issue? The following sections include solutions to resolve the cartridge issue. Determine the issue, based on the icon the yellow arrow points to, and then expand that section for solutions.
IMPORTANT: Before you begin, make sure that the cartridges are compatible with your product.

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