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HP Single-Function and Multi-Function Printers - Fatal Error 'Error 1305. Error reading from file <FILE PATH AND NAME> verify the file exists and that you can access it.' (MSI Error 1305) Message Displays During Software Installation in Windows
During installation of the HP software, the following error message displays on the computer: 'Error 1305. Error reading from file <FILE PATH AND NAME> verify the file exists and that you can access it.'
Follow these steps to download the software from the HP website, and then install the software on your computer.
Turn on the printer.
If your printer is connected to the computer with a USB cable, disconnect the cable from the printer.
If prompted, select a method to identify your printer model, and then follow the on-screen instructions to go to the download page.
Click Download next to the full feature driver (recommended), or click Basic Drivers for other driver options.
Use the HP Download and Install Assistant for a guided driver download and installation, or select Download only to manually open or run the driver file through your Internet browser’s download tools.
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