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Replacing Cartridges for HP Officejet 6500 and 6500 Wireless All-in-One Printer Series

This document is for the HP Officejet 6500 and 6500 Wireless All-in-One Printer Series.
This document contains steps for installing replacement cartridges in the product. Before you perform the following steps, make sure the replacement cartridge is compatible with your product.
Visit HP SureSupply to check ink cartridge compatibility or purchase replacement ink cartridges.
  1. Go to the HP SureSupply website.
  2. Scroll to the bottom of the page, then make sure the country/region location is correct.
  3. Follow the on-screen instructions to order new ink cartridges or check ink cartridge compatibility with your printer.
Genuine HP ink cartridges can also be purchased from other retailers.
Video of replacing cartridges
The following video demonstrates how to replace an ink cartridge.
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If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.
  1. Press the Power button () to turn on the product, if it is not already on.
  2. Open the cartridge-access door. The carriage moves to the center of the product. Wait until the carriage stops moving before proceeding.
    Figure : Open the cartridge-access door
    Illustration: Open the cartridge-access door
  1. Press in the tab on the front of the cartridge, and then pull it out and up to remove it from its slot.
    Figure : Remove the cartridge from its slot
     caution:
    Do not lift the gray latch next to the carriage to install the cartridges. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down to correctly install the ink cartridges.
  2. On the replacement cartridge, pull the orange pull-tab straight back to remove the plastic wrap.
    Figure : Remove the plastic wrap
  3. Twist the orange cap counterclockwise to snap it off the cartridge.
    Figure : Remove the orange cap
  4. With the cartridge contacts facing the printhead, slide the cartridge into the correct slot. The color-coded icons on the cartridge and in the printhead indicate the correct slot.
    Figure : Insert the ink cartridge
  5. Press down on the ink cartridge until it clicks firmly into place.
    Figure : Press the cartridge into place
  6. Repeat these steps for each cartridge that you want to replace.
  7. Close the cartridge access door. The carriage moves to the right side of the product.

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Canada
Language: English

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