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'The Computer Is Unable to Establish a Two-Way Communication with the USB Device' Message Displays on the Computer

Issue
The following message displays on the computer when you try to view estimated ink levels in HP Printer Toolbox: 'The Computer Is Unable to Establish a Two-Way Communication with the Device' and the ink levels do not display.
Click the plus sign () for more information.
 note:
Some of the following solutions require you to restart the computer. Consider bookmarking this page on your Web browser, so that you can reference it after restarting the computer.

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Country: Canada
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