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HP ENVY 4500, Deskjet 3540 Printers - Replacing Ink Cartridges

This document is for the following printers:
HP Deskjet Ink Advantage 3545 e-All-in-One Printer
HP ENVY 4503 e-All-in-One Printer
HP Deskjet Ink Advantage 3546 e-All-in-One Printer
HP ENVY 4504 e-All-in-One Printer
HP Deskjet Ink Advantage 3548 e-All-in-One Printer
HP ENVY 4505 e-All-in-One Printer
HP ENVY 4500 e-All-in-One Printer
HP ENVY 4507 e-All-in-One Printer
HP ENVY 4501 e-All-in-One Printer
HP ENVY 4508 e-All-in-One Printer
HP ENVY 4502 e-All-in-One Printer
HP ENVY 4509 e-All-in-One Printer

Video of replacing the cartridges

The following video demonstrates how to replace a cartridge.
note:
This video shows the HP ENVY 4500 printer, but the steps are the same for your printer.
Replacing a Cartridge - HP Envy 4500 e-All-in-One Printer
Replacing a Cartridge - HP Envy 4500 e-All-in-One Printer
Learn how to replace a cartridge in your HP Printer. The HP Instant Ink program is only available in the following countries - United States, United Kingdom, France, and Germany.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.

Step 1: Load paper

When you install a new cartridge, the printer prompts you to load paper so you can complete a cartridge alignment. Before you begin the alignment process, follow these steps to load paper in the printer.
  1. Open the paper tray door, and then pull it toward you to extend the paper tray.
  2. Gently pull out the paper tray extender, and then lift up the paper catch.
    Figure : Pulling out the paper tray and the tray extender
    Image: Pulling out the  paper tray and  the  tray extender
  3. Slide the paper width guides to their outermost position.
    Figure : Sliding out the paper width guides
    Image: Sliding out the paper width guides
  4. Load a stack of plain, white paper into the paper tray with the short edge forward, and then push the stack into the tray until it stops.
    Figure : Loading the paper
    Image: Loading the paper
  5. Slide in the paper width guides until they rest against the edges of the paper.
    Figure : Sliding in the paper width guides
    Image: Sliding in the paper width guides
  6. Push the paper tray forward until it clicks into place.
    Figure : Pushing the paper tray forward until it clicks into place
    Image: Pushing the paper tray forward until  it clicks into place

Step 2: Replace the cartridge

Follow these steps to replace one or both of the cartridges.
note:
If you are enrolled in the Instant Ink program, you receive special Instant Ink cartridges. Instant Ink cartridges are larger than standard cartridges, but they fit in the carriage in the same way.
    Figure : Standard and Instant Ink cartridges
    Image: Standard and Instant Ink cartridges
  1. Standard cartridge
  2. Instant Ink cartridge
  1. Press the Power button to turn on the printer, if it is not already on.
  2. Open the scanner lid.
  3. Open the cartridge access door. The carriage moves to the cartridge access area.
    Figure : Open the cartridge access door
    Image: Open the cartridge access door.
  4. Wait until the carriage is idle and silent before you continue.
  5. To release the cartridge, lift the lid on the cartridge slot, and then gently push the lid back until it stops.
  6. Pull up on the cartridge to remove it from the slot.
      warning:
    To avoid the risk of injury, replace the ink cartridge within five minutes of opening the ink cartridge access door. After five minutes, the carriage automatically moves to the side of the printer.
      Figure : Remove the cartridge
      Image: Remove the cartridge.
    1. Lift the lid
    2. Gently push the lid back
    3. Pull up on the cartridge
  7. Remove the new cartridge from its packaging, and then pull the pull tab to remove the plastic tape.
    Figure : Remove the plastic tape
    Image: Remove the plastic tape
  8. Hold the cartridge at a slight upward angle with the cartridge contacts facing the rear of the printer, and then slide the cartridge into the empty slot.
  9. Close the lid on the cartridge slot to secure the cartridge into place.
    note:
    Insert the color cartridge in the slot on the left. Insert the black cartridge in the slot on the right.
      Figure : Insert the cartridge
      Image: Insert the cartridge.
    1. Insert the cartridge
    2. Close the lid
    3. The color cartridge is on the left, and the black cartridge is on the right
  10. Repeat the previous steps to install the other cartridge, if necessary.
  11. Close the cartridge access door.
    Figure : Close the cartridge access door
    Image: Close the cartridge access door.
  12. Close the scanner lid.
  13. Follow the instructions on the control panel to start the cartridge alignment. The printer aligns the cartridges and prints an alignment page.

Frequently asked questions (FAQs)

Review the list of frequently asked questions about replacing the ink cartridges.