HP Support

hp-contact-secondary-navigation

Actions
Loading...

hp-share-print-widget

Actions
Loading...

hp-concentra-wrapper

Actions
Loading...

'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print

Issue
The error message 'Printer is offline' displays on the computer, and the HP printer does not print. The following symptoms might also accompany this issue, and this document does address these other symptoms:
  • Printer won't print
  • Print jobs are stuck in the print queue
  • No response from printer
Click the plus sign () next to your operating system for more information.

hp-online-communities

Actions
Loading...
EmptyPortlet
Contact HP

Contact HP

Let HP help you find the answer or identify a service location. Contact us >

Country: Canada
Language: English