There are several possible causes for clicking noises coming from a floppy drive. Listed below are the most likely causes and the solution for each cause. Determine the most likely cause and try the solution, if the problem is not resolved, try the next possible cause and solution.
Cause: You are attempting to access the floppy drive but have not inserted a diskette in the floppy drive.
Solution: Insert a disk into the floppy drive.
Cause: A software application is attempting to access the floppy drive.
Solution: Insert a diskette into the floppy drive or close the software that is accessing the drive.
Cause: Virus protection or spyware software is automatically checking the PC for threats and is scanning an empty floppy drive.
Solution: Reconfigure virus protection or spyware software to avoid checking the floppy drive during automatic system scans, or insert a diskette into the floppy drive and allow the software to scan it.
If the steps in this document failed to resolve your issue, the floppy drive may have failed. If your computer was purchased after 2001, it probably contains a software program called PC Doctor. Use PC Doctor to help verify floppy drive failures before calling support or repairing the computer. Use the HP support document Using PC Doctor
to learn more about testing for floppy drive failures. If you receive an error code after running a test, you need to contact support
for further assistance. Write the error code number down so that you can provide it to a support agent.