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HP Support

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HP Officejet Pro L7555 and L7590 All-in-Ones - Cleaning Printheads

Introduction
The product allows for cleaning the printheads using the product control panel or the HP software. Cleaning the printheads might solve print quality issues such as incomplete characters, missing dots, or missing lines.
Cleaning printheads
Clean the printheads from the product control panel or the HP software.
Method one: Clean the printheads from the HP All-in-One control panel
Follow these steps to clean the printheads from the control panel. Make sure paper is loaded correctly in the product before beginning the procedure.
  1. Press Setup on the product control panel.
  2. Press the right arrow button () until Tools displays, and then press OK.
  3. Press 2 to begin the cleaning process.
Method two: Clean the printheads using HP Solution Center
Follow these steps to clean the printheads using the HP software. Make sure paper is loaded correctly in the product before beginning the procedure.
  1. Open HP Solution Center.
    • Windows XP: Click Start, click All Programs, click HP, and then click HP Solution Center.
    • Windows Vista: Click (), click All Programs, click HP, and then click HP Solution Center.
    • Windows 2000: Click Start, click Programs, click HP, and then click HP Solution Center.
  2. Click the Settings menu, point to Print Settings, and then click Printer Toolbox.
  3. Click the Services tab, and then click Clean Printheads.
  4. Follow the on-screen instructions to complete the task.

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Country: Australia

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