The message Clear carriage jam displays on the control panel display of the product. The carriage assembly that holds the print cartridges stalls against the left side of the product. A paper jam might have occurred previously.
You might also be experiencing one of the following symptoms:
The product does not print.
Printing stops unexpectedly.
There is a loud grinding noise.
note:These symptoms might be caused by other issues. The instructions provided will not resolve every issue that might cause these symptoms.