This document is for all HP All-in-One Printers that have an automatic document feeder (ADF).
The Automatic Document Feeder (ADF) on the printer does not pick paper. The issue might include an error message on the printer control panel display, blinking or flashing lights, or an error message on the computer.
Try the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting.
note:Make sure that no more than 50 sheets of paper are loaded in the ADF input tray at one time. If the ADF picks single sheets but does not pick from stacks of paper, make sure you are inserting the proper amount of paper.