After you install a new printhead, the error message 'Alignment failed' displays on the printer control panel, and an alignment page and calibration page might print after the installation.
Figure : Example of an 'Alignment failed' error message
note:This video shows the HP Officejet Pro 8500 Premier All-in-One printer, but the steps are the same for your printer.
note:Newly installed printheads must be aligned to the printer for best print quality. For successful alignment, a sharp, clear alignment page must print, and that requires unused, plain white paper. Colored paper, or paper that has already been printed on, even on the other side, can cause the alignment to fail.
Figure : Streaked black, red, or green color blocks - replace Black/Yellow Printhead
Figure : Streaked cyan or magenta color blocks - replace Cyan/Magenta Printhead
caution:Do not proceed until the carriage is on the left. If the carriage does not move to the left automatically, turn the printer off and back on and then try holding down the OK button again.
caution:Do not shake the printheads after removing the orange protective caps.
caution:Do not touch the nozzles on the printhead. Touching the nozzles can permanently damage the printhead.