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HP Printers - Find Your Wireless WEP, WPA, WPA2 Password (Windows)

This document is for HP wireless printers and computers with Windows.
To print wirelessly, you need the wireless network password to connect your HP printer to your wireless network. The password might be called the Wi-Fi security key, WEP key, or WPA or WPA2 passphrase. Your wireless password is generally provided by your ISP, and you might have changed the password.
 note:
This password is different than the printer claim code needed to register your printer with HP Connected. For more information, see Getting the Printer Claim Code .
If you misplace or cannot remember the password for your wireless network, you might find it through your computer, on your router, or on paperwork provided by your Internet service provider (ISP).
Step 1: Find the password from a computer connected to the wireless network
You might be able to find the wireless network password from a computer that is connected to the wireless network. To view the network security password (key) on a Windows computer, open the network properties window.
  1. Click Start (), type view network connections in the search box, then press Enter.
    The Network Connections window opens.
  2. Right-click the network name, then click Status.
    The Wi-Fi Status or Wireless Network Connection Status window opens.
    Figure : Example of a Wi-Fi Status window
    Image: Example of a Wi-Fi Status window
  3. Click Wireless Properties.
  4. Click the Security tab, then click the Show characters check box to see the wireless network password.
    Figure : Example of a Wireless Network Properties window
    Image: Example of a Wireless Network Properties window
If the Show characters check box is unavailable and cannot be clicked, go to the next step.
Step 2: Find the password on the router
Many routers from an ISP have a label on the rear or bottom that shows the wireless an initial wireless network password. The wireless network password might also be labeled as wireless key, WPA key, security password, wireless password, WPA password, WPA2 password, or WEP password.
Figure : Example of a label on a router
Image: Example of a router label
If you cannot find the password from the label or your password has changed, go to the next step.
Step 3: Find the password on the Internet service paperwork
You can also check the documentation from the ISP. Often, the welcome letter from your ISP has the network name and password. Contact your Internet service provider for assistance.
 note:
If you found the password provided by your ISP but it does not work, someone changed the password. Contact that person or retrieve the password from your router’s configuration page.
Frequently asked questions (FAQs)
Review these FAQs on network passwords, including networking terms and how to troubleshoot issues.

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Country: Australia

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