HP Displays - Panel Damage Prevention from Open Box to Installation
Panel Damage Prevention.
Description
The monitor panel can be easily damaged during unboxing and installation. The details in the Resolution provide guidelines on proper handling when removing the monitor from the box.
Scope
The information in this document applies to the following:
- Monitors
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All HP LCD Displays
- Effective date
-
05/02/2024
Document Information
- Current document version
-
1
- Date
-
05/02/2024
Resolution
To prevent damage from occurring, follow the guidelines provided below:
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When receiving the display product box, ensure the package is in good condition. If wet, dirty, scratches or any other damage is visible, take a video when opening the box
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After the box is opened, follow the hardware setup set up guide to complete installation. The display stand should be attached while the display-head is still in the packaging, then remove it from the box
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To handle the monitor, place hands on the top and bottom of the display-head near the center (see red arrows in the following illustration).
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When lifting or moving the display, ensure the screen is facing away from you.
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Do not press on the display screen area (to avoid any scratches or damages).
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Avoid any sudden shock or vibrations when transporting the display.
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NEVER handle the monitor like this because it will damage display LCD panel easily.
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If any damage or cracks are visible on the screen, do not connect anything to this unit. Call HP service for help.
Revision history
This document has been revised according to the information below.
|
Version |
Description |
Date |
|---|---|---|
|
1 |
Initial Release |
05/02/2024 |
Legal Information
Notice:
The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.
© Copyright 2024 HP Development Company, L.P.
HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.
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