HP Slate 21 All-in-One PCs - Finding the Model Number, Product Number, Serial Number, and Android OS Version (Android 4.2/Jelly Bean)
This document applies to HP computers with Android 4.2/Jelly Bean operating system.
Use this document to find the product and system information you might need for obtaining warranty information, service, or updates on your HP computer.
Finding the model number, product number, and serial number for your computer
The model number (M/N), product number (P/N), and serial number (S/N) of your computer are on a sticker in the Rear I/O compartment of the computer. To find the information, detach the power cord from the computer and examine the Rear I/O compartment.
Figure : Rear I/O compartment
Figure : Sticker with the model, product and serial numbers
Finding the OS version of your computer
Use the following steps to find the Android OS version of your computer:
On the Home screen, click or touch the All apps icon, and then click or touch the Settings icon.
In the System section, click or touch About tablet.Figure : About tablet
See the information under Android version for the OS version installed on your computer.Figure : Android version
You can also find the serial number of the computer by clicking or touching Status.Figure : Serial number on the Status screen
Prefer to troubleshoot on your own?