The information applies to HP and Compaq Desktop computers with Windows.
This document fixes some of the more common problems that can occur with multifunction devices (also called AIO, Officejet, All-in-One, or PSC).
note:If you have an HP multifunction device, you can probably find more specific troubleshooting information for your device than what is available in this article. To find this information, go to the HP Support Site and type the model name or number into the product name box. You can find more relevant information in the troubleshooting section of the support page for your model.